Privacy Policy
Last updated: September 7, 2025
Moltravid ("we", "our", or "us") operates the website moltravid.com and provides online educational services focused on integrating AR/VR with game engines. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our platform. By accessing or using our services, you agree to the terms described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily submit when you register an account, enroll in a course, contact us, or otherwise interact with our platform. This may include:
- Full name and display name
- Email address
- Phone number
- Billing and payment details
- Educational background and learning preferences
- Messages, feedback, and support requests you send us
- Content you submit within courses, including assignments and forum posts
1.2 Information Collected Automatically
When you access our platform, certain technical data is collected automatically through standard web technologies:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device identifiers and screen resolution
- Pages visited, time spent, and navigation paths
- Referring URLs and search terms
- Session timestamps and interaction logs
1.3 Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to operate and improve our services. Cookies help us maintain your session, remember your preferences, and analyze usage patterns. You may control cookie settings through your browser; however, disabling certain cookies may affect the functionality of our platform.
1.4 Information from Third Parties
We may receive information about you from third-party services you connect to your account, such as authentication providers, payment processors, or analytics partners. We handle such data in accordance with this policy.
2. How We Use Your Information
We process your personal information for the following purposes:
- Creating and managing your account and learning profile
- Delivering course content, live sessions, and personalized learning paths
- Processing payments and issuing receipts or certificates
- Communicating with you about your enrollment, account status, or support requests
- Sending platform updates, new program announcements, and educational recommendations
- Monitoring and improving platform performance and user experience
- Detecting, preventing, and addressing fraud, abuse, or security incidents
- Complying with applicable legal obligations
3. Legal Basis for Processing
We process your personal data on the following legal grounds depending on the nature of the activity:
- Contractual necessity: processing required to provide the services you have requested or enrolled in
- Legitimate interests: improving our platform, preventing fraud, and maintaining security
- Consent: where you have explicitly agreed, such as for marketing communications
- Legal obligation: where processing is required to comply with applicable law
4. Sharing and Disclosure of Information
4.1 Service Providers
We share personal information with trusted third-party vendors who assist us in operating our platform. These include hosting providers, payment processors, email delivery services, video conferencing tools, and analytics platforms. All service providers are contractually required to handle data securely and only for the purposes we specify.
4.2 Instructors and Group Session Participants
When you participate in group sessions or live interactions, your name, questions, and contributions may be visible to the instructor and other enrolled participants. You control what you share during live sessions.
4.3 Business Transfers
If Moltravid undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before such transfer and give you the opportunity to review updated terms.
4.4 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal processes, including court orders or government requests, or to protect the rights, safety, or property of Moltravid, our users, or the public.
4.5 No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it. You may request deletion of your account and associated data at any time by contacting us at info@moltravid.com.
6. Data Security
We implement technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls, regular security reviews, and staff training. No system is entirely immune to risk, and we encourage you to use a strong password and keep your login credentials confidential.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access: request a copy of the personal information we hold about you
- Correction: request that inaccurate or incomplete data be corrected
- Deletion: request erasure of your personal data where we have no overriding legal basis to retain it
- Restriction: request that we limit how we process your data in certain circumstances
- Portability: receive your data in a structured, machine-readable format
- Objection: object to processing based on legitimate interests or for direct marketing purposes
- Withdrawal of consent: withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing
To exercise any of these rights, contact us at info@moltravid.com. We will respond within a reasonable timeframe and may need to verify your identity before fulfilling your request.
8. Children's Privacy
Our platform is not directed to children under the age of 16. We do not knowingly collect personal information from individuals under 16 without verified parental or guardian consent. If you believe a minor has provided us with personal data without appropriate consent, please contact us and we will take steps to delete such information promptly.
9. Third-Party Links and Integrations
Our platform may contain links to external websites or integrate with third-party tools such as video conferencing or collaborative environments. This policy applies only to information processed by Moltravid. We are not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any external services you use in connection with our platform.
10. International Data Transfers
Your information may be processed or stored on servers located in countries other than your own. When transferring personal data internationally, we take steps to ensure an appropriate level of protection is applied, including relying on recognized transfer mechanisms where applicable.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable requirements. The revised version will be posted on this page with an updated date. We encourage you to review this policy periodically. For significant changes, we will notify registered users by email or through a notice on our platform. Continued use of our services after any updates constitutes acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
| Contact Method | Details |
|---|---|
| info@moltravid.com | |
| Phone | +380 56 422 3200 |
| Website | moltravid.com |
| Mailing Address | Henerala Henadiia Vorobiova St, 13e, Kyiv, Ukraine, 02000 |